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Questions & Answers

Please select a question:

   I am a new customer - can I get a discount?
Firstly, we are delighted that you want to give us a try! Enter the discount code BESTHEALTH at checkout to get 5% off your first order.


   Why should I order from Best Health?
Over the course of 10+ years we have built a fantastic reputation for quality products, value for money and exceptional customer service.

Take a look at our customer reviews page if you still aren’t sure.


   How do I create an account?
All customers are taken to our checkout page to complete their order, you'll be asked to login and new customers can click "Register Now". You will be able to create an account during this process.


   What payment types do you accept?
We accept PayPal and all major credit and debit cards, such as Mastercard, Maestro, Visa, Visa Electron and Visa Delta/Debit.


   How long will it take to get my order?
Orders placed before 4:00pm will be dispatched the same working day (Monday to Friday, subject to stock availability).

For information on our delivery service, please click here.


   How much do you charge for delivery?
We offer 2 great delivery options to give you the maximum convince and fastest possible delivery of your order.

By UK Express - 1st Class Royal Mail (1-2 Days) £1.95

By UK Standard - 2nd Class Royal Mail (2-4 Days) FREE

European Orders

For goods shipped to other countries we make an extra charge of £3.95 no matter what the size.


   What packaging do you ship products in?
At Best Health.co.uk we take your privacy seriously and therefore all orders are packaged discreetly and securely in plain packaging.


   Do you offer a price match guarantee?
We won’t be beaten on price! We are committed to offering you the best value available in the UK.

Simply contact customer services with the exact website where you found the product cheaper, we will do our best to beat it by up to 10%.


   Are your products authentic?
Absolutely! All products on our website are completely authentic, and delivered directly from the manufacturer to our UK warehouse - we have no dealing whatsoever with counterfeit or fake goods.


   What is your refund policy?
We hope you'll love your purchase, however, if you wish to return your order you can do so within 30 days of the original purchase date.

IN ALL CASES you must contact customer services to obtain return authorisation before sending any goods back (delivery charges are non-refundable).


   Which countries do you deliver to?
For information on our delivery service, please click here.


   How do I return an unwanted product?
Please contact customer services to obtain return authorisation before sending any goods back (delivery charges are non-refundable).


   Will my details be put on a mailing list?
Your information will NEVER be shared with or sold to any other company; nor will you ever be put on any mailing list.
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